Question 1

CYNTHIA BLACK, PROPERTY MANAGER – Advanced Communications, Inc."

Accepted Answer

“As a property manager of numerous residential and commercial buildings in the Back Bay area of Boston, I consider it imperative to my company's success to work with a contractor who can handle small repairs, such as apartment renovations, and large projects, such as commercial tenant build-outs and exterior building repairs, with equal confidence. Charles Malafaia and International Builders have done that for me time and time again. While the quality of their work is beyond reproach, equally important is that they always stand by their work and are readily accessible before, during and after a project. They respond to calls with speed and efficiency."

Question 2

GARY L. SAUNDERS, CHAIRMAN, SAUNDERS HOTEL GROUP"

Accepted Answer

"Subsequently, when a larger office space was required, International Builders was once again enlisted to make modifications to a new space that required a refresh to adequately accommodate our needs. Following our commercial office space needs, I was so confident in the work product, flexibility and attention to detail of International Builders that I had them complete two residential projects for me. The first was a complete master suite (bedroom and bath) project, which was accomplished to my utmost satisfaction. It was followed by a gut rehab to a condominium kitchen and family room, which was performed last year. This last project, in particular, required an extreme amount of caution related to noise, association regulations, removal of materials, etc., as the condo is located directly above the Presidential Suite of the Taj Hotel. This work was completed in record time, without any complaints, and resulted in an outstanding finished product that will be enjoyed for many years to come. "I cannot speak highly enough of Charlie and his team and consider myself fortunate to have them as a resource. Should I require any similar work in the future, I will use International Builders, and I highly recommend them as a tried, true and trusted general contractor!"

Question 3

DAVID F. D 'ALESSANDRO

Accepted Answer

" I first hired International Builders and Charlie Malafaia around 1999. Charlie initially performed a complete build-out of more than 2,200 square feet of office space within a very aggressive time frame of 30 days, including design and construction. Throughout that project, Charlie supervised the work while remaining flexible with our ever-changing needs and accepting and making changes in scope whenever necessary. He transformed our space from an unattractive manufacturing space to a beautiful and practical office, where 12 individuals, including two owners, have resided comfortably and efficiently for five years. Subsequently, when a larger office space was required, International Builders was once again enlisted to make modifications to a new space that required a refresh to adequately accommodate our needs. Following our commercial office space needs, I was so confident in the work product, flexibility and attention to detail of International Builders that I had them complete two residential projects for me. The first was a complete master suite (bedroom and bath) project, which was accomplished to my utmost satisfaction. It was followed by a gut rehab to a condominium kitchen and family room, which was performed last year. This last project, in particular, required an extreme amount of caution related to noise, association regulations, removal of materials, etc., as the condo is located directly above the Presidential Suite of the Taj Hotel. This work was completed in record time, without any complaints, and resulted in an outstanding finished product that will be enjoyed for many years to come."

Question 4

DAN DOHERTY

Accepted Answer

"I think what impressed me the most about International Builders was that they understood what we wanted without us knowing what we wanted. They took on a project that was very difficult. We had a working area off the kitchen and an entertaining area in the kitchen. We wanted a seamless transition between them and had no idea how to do it. International Builders came in, and I remember on the first day, they actually drew a little sketch on a piece of paper and said,'This is how we would like to see it.' It was beautiful. It was an island that curved and transitioned into a banquette seat. They created a custom piece of cabinetry that wrapped around from the work area of the kitchen into the entertaining area of the kitchen. They created a space that was warm, inviting and modern, but they did not leave the rest of the house out of the equation. They made sure they extended the character and integrity of the rest of the house into the kitchen. They mixed the two seamlessly. Every corner, every nook and cranny, is perfect. I think of the detail and the conversations that went into each aspect of the kitchen, and I now understand why they focus so much on very small details because the culmination is just incredible. I could not be happier with the project."

Question 5

NOEL TALANIAN, HOMEOWNER"

Accepted Answer

"My husband and I had a great experience working with Charlie and the team at International Builders, Inc. They brought all of our ideas to life and were meticulous with every detail. Our home is a reflection of their hard work and dedication. We love every inch of it, thanks to Charlie and his team."

Question 6

STEVE OSTROW

Accepted Answer

"I chose International Builders because I knew I could trust them, and I knew they did quality work. Our apartment unit came as a shell, so we had to do everything, including flooring, molding, painting and ceiling work, to make it what it should be. I was very happy with the results. International Builders really captured my wife's and my complete vision. "Even though I was satisfied with the original fireplace mantel, they were not. They took it down and redesigned it, and it turned out to be better than the original. That is one of the reasons I hired this company. I would highly recommend International Builders. They have a superintendent on the job at all times. If you're not happy, there is no question; they will change it and make you happy."

Question 7

DEBBIE AND NEAL SHALOM

Accepted Answer

"Charlie puts his heart and soul into every project and pays attention to every detail. His passion for executing the best product is flawless. Whenever there is something he feels needs to be improved, he will always address it and give us his creative insights.We enjoyed the entire renovation process with Charlie and his team at International Builders! Our relationship was so successful, we are working on our second house with Charlie and getting ready for a third project soon. When Charlie pulls up to our job sites we always smile and look forward to our meetings. Charlie is an avid surfer, loves to travel, and has passion for his family, food and wine. It is an honor to know him and work with him!"

Question 8

JON ROTENBERG

Accepted Answer

"I have worked with Charles Malafaia, owner of International Builders, Inc., for more than 30 years now and can confidently recommend his company. International Builders has handled every project with the integrity and high standards I have come to expect from them. "I would highly recommend Charles Malafaia and International Builders and plan to work with them on numerous upcoming projects - sidewalk repairs, roof replacements and exterior facade repairs, to name a few. You would not be disappointed with their quality of work or with their willingness to communicate and commit to a project."

Question 9

CAROLE LEE DE JONG

Accepted Answer

"What really set this company apart from the rest was when we decided to finish a room that they had roughed out, two years later. Some companies may not return the call, but this one did. Within a few days, Charlie and his team, came back to the site, identified the problem and made it right. I would not hesitate to hire International Builders for my next project, and I give them my highest recommendation."

Question 10

ELIZABETH & PATRICK DUNN

Accepted Answer

My husband and I hired Charlie Malafaia and the International Builders (IB) team in the Spring of 2018 to lead the year long restoration and renovation on our 1890 home located in one of Brookline’s historic neighborhoods. From the very beginning of our project, to the very end of the project, IB has exceeded our expectations for craftsmanship, professionalism, and communication. Charlie came into this project with not only decades of experience in high end home construction and renovation, but a skill set and interest in problem solving that was critical to a project involving a complicated historic home. Throughout the process I felt completely confident that Charlie and his team’s priorities were to ensure we were satisfied, while delivering exceptional product. I learned very quickly I could trust their advice and depended upon it heavily throughout the project. Understanding the financial and emotional investment in a home renovation, Charlie took all of our questions and concerns seriously and always responded with the urgency required. Rarely did it take more than two rings to reach Charlie, for questions small and large alike. And whether it was true or not, he always made me feel like he was glad to hear from me! Communication of a transparent timeline and budget allowed realistic expectations from the beginning of the project. In addition to the IB team, the subcontractors IB hired for HVAC, plumbing, and electrical work were professional, respectful, and responsive. Over a year of working together on this project, with long days spent together on the job site, we have come to respect and care for all of the people who spent so many hours putting this house together. We are so grateful for our new home - so grateful for the care and skill lent to the house by Charlie and International Builders.

Question 11

THE DERRICKSONS

Accepted Answer

We have hired Charlie and his team at International Builders to do several projects at our house, and they have consistently exceeded our expectations.   Most recently, International Builders worked with us to design and renovate our home to align with our life as newly minted empty-nesters. Charlie's imagination and sense of design dramatically transformed our dark, cramped indoor space into an open, clean, sun-drenched oasis. The new space smoothly transitions into the older, more traditional portion of the house by using custom cabinets, crown molding, and pocket french doors. Charlie then added new elements of modernity by using elevated coffered ceilings, interesting wall lines, and windows to create and frame focal points in each room - both inside and outside our home. He then skillfully ensured that our space had abundant natural lighting, including details like placing skylights that would reflect light off the granite and placing light fixtures above and below cabinets, ceilings, walls, and stairs. The result is an integrated space that substantially opens the house, flows exceptionally well for entertainment, yet retains intimacy and warmth when it's just the 2 of us relaxing on a typical evening. The work of Charlie and his team at International Builders truly transformed how we use our home, and we couldn't be happier with it. We have since recommended International Builders to several friends - they are professional, trustworthy, polite, and clearly take pride in their artistry.  Thank you.

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